aerial view of an arena

Leading vs. Lagging KPIs

When asked what metrics matter most for a business, most leaders point to “revenue” as their top KPI. And, certainly, how many runs you get in each game is of great importance. If you dig deeper, you can start to uncover “leading KPIs” for your business that precede the collection of revenue. These are those … Continued

Stu on a mountain bike

Crafting Core Values

When was the last time you thought about your core values (either personal or business)? While discussing what makes us tick the other day with Jeff Kinsey, he very succinctly articulated Relish’s set of core values: Altruism, Connection, and Collaboration (with a dash of Thirst for Learning tossed in). Knowing that Bret and I have … Continued

Start with Strategy

I’d be the first to admit that Relish started without a real plan. Nearly 16 years ago, four fellas came together with a shared passion for helping others achieve greatness and an aptitude for marketing to create Relish Studio. We didn’t have a solid mission. We didn’t discuss core values. We didn’t start with strategy. … Continued

To Get Great at Sales, Expect Nothing Back

Jacob Pegs had an interesting point in one of his recent posts. “Expect nothing back.” Leading with pure altruism is something that everyone can do. It demonstrates a willingness to share your expertise and a desire to simply help – without strings attached. In sales, this is often framed as “divesting oneself from the outcomes,” … Continued

A top-down view of a white cup of coffee placed on an open planner with a monthly calendar layout for November.

Missing Your Goals Isn’t Failure

There’s a saying in skiing… If you aren’t falling down once in awhile, you aren’t pushing yourself hard enough. The same holds true in pretty much every part of your life. If you are achieving all your goals, you’re not aiming high enough. Growth happens when we fall. And missing your goals isn’t “failure”. It’s … Continued

A person using a laptop while holding a black mug of tea.

Supercharge Your Testimonials with Headshots

Want to make your awesome testimonials even awesome-er? (Yeah, I know… not a word.) Add headshots to the testimonials you post to your site to improve their performance. People love the social proof testimonials provide. And they also like to see real people attached to the glowing reviews they leave for your organization. So, whenever … Continued

Two individuals in a workspace, seemingly engaged in a discussion or collaborative work

The 1-3-1 Approach to Problem Solving

How do you encourage your team to bring solutions to the table rather than simply bringing problems? I was recently introduced to the 1-3-1 approach and it is a winner. Instead of having your team present problems, ask them to change their approach. If they are experiencing a challenge or problem, ask them to present … Continued

A megaphone raised to the sky

Turn “Word of Mouth” into a Scalable Referral Machine

I saw a post today about how referrals don’t scale. Though I certainly agree that relying on “hope” for referrals is not particularly scalable, I do think that there’s a lot of referral opportunity left on the table when it comes to supercharging your referral mechanism. If you create a referral system that leverages proactive, … Continued

Grow your business through investment

The Power of Hub Pages

We’ve spoken before about the power of hub pages and continue to see the benefit for your business as valuable materials to support the KNOW, LIKE, and TRUST phases of your buyers’ journey. Focused on a single topic, hub pages become a foundational source for readers and potential clients, providing a bounty of information to … Continued

A person holding a green plant on black pot

Impermanence in Marketing – How to create longevity in your messaging

Lately, I’ve been pondering the idea of impermanence and how we have become a “throw-away” society. Everything from clothing to containers to content has become disposable. Use it once and toss it in the garbage. As a lifelong environmentalist and someone who tries to extend the lifespan and “value” of pretty much everything I use … Continued

Strategy Videos from the Relish YouTube Channel