Two men exchanging details with one showing to the other using his mobile phone.

Referral Marketing: Take Word-of-Mouth to the Next Level

Many business leaders chalk most of their sales up to “word of mouth”. And having an active referral network of acquaintances and past clients that think of you first is a fantastic gift. But have you considered how you nurture your network to get the most out of the relationships you have created over the … Continued

aerial view of an arena

Leading vs. Lagging KPIs

When asked what metrics matter most for a business, most leaders point to “revenue” as their top KPI. And, certainly, how many runs you get in each game is of great importance. If you dig deeper, you can start to uncover “leading KPIs” for your business that precede the collection of revenue. These are those … Continued

People sitting on a chair and having a meeting

The Return-to-Office Movement

There’s quite a bit of buzz about RTO (Return-to-Office) and remote working on LinkedIn lately. I also seem to be inundated with advertisements for private air travel. Not sure what’s going on with all of that. Clearly, the algorithm doesn’t know me very well. But I digress. I’m all for remote working, where it’s feasible … Continued

Stu on a mountain bike

Crafting Core Values

When was the last time you thought about your core values (either personal or business)? While discussing what makes us tick the other day with Jeff Kinsey, he very succinctly articulated Relish’s set of core values: Altruism, Connection, and Collaboration (with a dash of Thirst for Learning tossed in). Knowing that Bret and I have … Continued

Start with Strategy

I’d be the first to admit that Relish started without a real plan. Nearly 16 years ago, four fellas came together with a shared passion for helping others achieve greatness and an aptitude for marketing to create Relish Studio. We didn’t have a solid mission. We didn’t discuss core values. We didn’t start with strategy. … Continued

How to NOT Be Happy

Finding happiness can be tough. So why not go the other direction? Here’s a step-by-step on how to be miserable. (It’s kinda genius.) https://www.youtube.com/watch?v=LO1mTELoj6o&t=363s

Cute tiny little robots are working in a futuristic soap factory

Use AI for Ideation, Not Full-cloth Content Creation

I came here to rant a bit about AI-generated content and now I see that LinkedIn is offering the opportunity to author posts using AI. This is really getting a bit out of hand. I do not believe it’s in anyone’s best interest to generate a boat-load of inauthentic content just for the sake of … Continued

A motion-blurred runner outdoors, emphasizing speed and fitness training.

Get Comfortable Being Uncomfortable: Goalsetting and Commitment

In 2010, I ran the Leadville 100, finishing in just under 25 hours (24:42:40.9 to be precise). This was a multi-year journey that started in 2006 when I decided to take up the challenge of finishing a 100-mile running race. Some might say that this goal was fairly misguided. When I first decided to give … Continued

A person working at a white table with a laptop, notebook, and coffee.

The Best Way to Use AI to Create Content

The decline of search engine performance is real. The influx of AI-generated content is flooding the web with new material – much of it lacking a lot of value for real users. And the search engines are having a tough time keeping up. This is why we believe strongly that one should leverage AI as … Continued

Two individuals at a checkout counter, one facing away from the camera wearing a dark top and an orange scarf, and the other standing behind the counter in a white shirt with a payment terminal.

Leverage Customer Reviews to Build Your Target Avatar

Customer interviews are just one of the ways we gain insight into our clients’ performance and the “why” behind what motivates their audience to engage. When interviews aren’t an option, we turn to reviews to get a better understanding of their audience preferences, challenges, and outcomes in order to help formulate persona profiles. One of … Continued

Strategy Videos from the Relish YouTube Channel