Strategy FIRST: Your Complete Marketing Roadmap

Marketing is relationship-building at scale. And it’s awfully hard to deliver the right message to the right people at the right time if you don’t know where you’re going.

That’s why we always start with strategy. You wouldn’t head into the backcountry without a route, a map, and a plan for when the weather turns. Strategy FIRST gives your organization all three: a clear picture of who you serve, how they find and fall in love with you, and the step-by-step plan to get them there.

Sound Familiar?

  • Your organization does incredible work, but too few people know about it
  • You’re trying to talk to everyone, so you’re not really reaching anyone
  • Every new idea (a podcast! TikTok! a gala!) feels urgent, and nothing gets finished
  • Your website gets visits, but not donations, volunteers, sign-ups, or sales
  • Your Board keeps asking for a marketing plan, and you keep promising one

None of these get solved by more content, more ads, or more social posts. They’re strategy problems, and they need a strategy solution.

Woman hiking with a weaving path graphic

What Changes

  • You’ll know exactly who your ideal supporters, partners, or customers are, and what they need from you
  • You’ll have a core message that makes you the obvious choice, not one of many
  • You’ll stop chasing every shiny tactic and focus on the few that move your mission forward
  • You’ll walk into Board meetings with a plan, a calendar, and the confidence to defend both
  • Your team will finally be rowing in the same direction

The Kudos

We love our clients. Hear from people like you about their experience working with Relish

How Strategy FIRST Works

Every organization has overlapping marketing needs, but no two have the same roadmap. Strategy FIRST is how we find yours.

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Find Where You Stand

We start with the Relish GPS: a full review of your website, messaging, competitors, search, and social presence. You’ll get benchmarks, the gaps holding you back, and the blue-sky opportunities you can act on right away.

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Get Clear on Who You Serve

Next, we identify your ideal stakeholders, whether they’re donors, volunteers, partners, members, or customers. We interview the people who know you best to uncover your competitive edge, build stakeholder profiles, and craft a core message that speaks directly to them.

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Map Your Audience Engagement Cycle

Then we map how people move from strangers to lifelong supporters across all four stages of the Audience Engagement Cycle: Attract, Connect, Bond, and Inspire. That includes a referral system that turns word of mouth from something you hope for into something you can count on.

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Build Your Execution Plan

Finally, we deliver a step-by-step action plan and calendar that aligns your channels, content, cadence, and priorities. It’s built for the team you actually have, not the one you wish you had.

Timeline and Investment

Strategy FIRST takes about 45 to 60 days and includes three working sessions with you and your team. At the end, we present your complete strategy and roadmap, ready to execute on your own or with our help.

Curious what that looks like in practice? Strategy FIRST for Calibre Engineering led to a full site reorganization and a 65% jump in page-one Google rankings.

Nonprofit rate: $7,500 (for 501(c)(3) organizations)

Standard: $9,500

Already completed a Relish GPS? Your full GPS fee is credited toward Strategy FIRST within 30 days.

Marketing strategist developing a digital marketing plan on laptop with team

100% Satisfaction Guarantee

If, after we deliver your final presentation and recommendations, you don’t believe you can use them to meaningfully improve your marketing results, ask for a full refund.

Organizations We’ve Worked With

Work We're Proud Of

We help good people do great things online. Here are a few projects we are proud to share.

Common Questions About Strategy FIRST

What's the difference between marketing strategy and marketing tactics?

Strategy is the plan: who you serve, what makes you the right choice, and how people move from first hearing about you to becoming lifelong supporters. Tactics are the tools you use to carry out that plan, like your website, email, social media, events, and ads. Tactics without strategy is how organizations end up busy but not effective.

Your complete GPS diagnostic, stakeholder profiles, a core marketing message, a full Audience Engagement Cycle map, and a step-by-step execution plan and calendar, presented live and delivered as a branded report you can share with your Board, partners, and team.

Three working sessions over 45 to 60 days, plus a few stakeholder interviews we’ll coordinate with you. We handle the research and the heavy lifting in between.

Yes. Many clients bring us in for the website, content, or ongoing support. Others run with the plan themselves. Either way, the strategy is yours to keep.

Registered 501(c)(3) organizations. B Corps and other purpose-driven organizations, ask us about options.

Ready to trade scattered marketing for a clear plan? Schedule a free, no-pressure conversation to see if we’re a good fit.