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Terms of Service – Service Agreement & Conditions

Term of Service

Relish Partners LLC (doing business as Relish Studio)

Effective date: July 22, 2026 Last updated: July 22, 2026

Welcome, and thank you for choosing Relish Studio. These Terms of Service (“Terms”) are a legal agreement between you (“you,” “your,” or “Client”) and Relish Partners LLC, doing business as Relish Studio (“Relish Studio,” “we,” “us,” or “our”). They govern your use of our website at https://relishstudio.com (the “Website”) and any marketing strategy, support, website design and development, and related marketing services we provide (together, the “Services”).

Please read these Terms carefully. By using our Website, submitting a form, booking a call, or engaging us for Services, you agree to these Terms. If you do not agree, please do not use the Website or the Services.

1. Who We Are

Relish Studio is a marketing agency based in the United States. We provide marketing strategy, ongoing marketing support, website design and development, and other marketing services tailored for small-to-medium sized businesses.

Business details

2. Eligibility

To use our Services you must be at least 18 years old and able to enter into a binding contract. If you use the Services on behalf of a company or other organization, you confirm that you have authority to bind that organization to these Terms.

3. The Services We Provide

Relish Studio offers marketing strategy, marketing support, website design and development, and other related marketing services. The specific scope, deliverables, timelines, and fees for any engagement will be described in a separate written proposal, statement of work, order form, or agreement (“Service Agreement”).

If anything in a signed Service Agreement conflicts with these Terms, the Service Agreement controls for that engagement. These Terms apply to everything not specifically addressed in a Service Agreement.

We may improve, change, or discontinue parts of the Website or our general Service offerings at any time. Changes to an active client engagement will be handled through the applicable Service Agreement.

4. Proposals, Fees, and Payment

Quotes and proposals. Fees are set out in your Service Agreement or proposal. Unless stated otherwise, quotes are valid for 30 days.

Invoicing. We invoice according to the schedule in your Service Agreement (for example, a deposit before work begins, recurring monthly retainers, or milestone payments). Payments are processed securely through Stripe.

Due dates. Invoices are due by the date shown on the invoice. Late payments may incur interest and may result in paused work until the balance is settled.

Taxes. Fees do not include taxes. You are responsible for any applicable sales, use, or similar taxes, except taxes based on our income.

Refunds. Because our Services are custom and labor-based, fees for work already performed are generally non-refundable. Any refund terms specific to your engagement will be described in your Service Agreement.

Third-party costs. Some projects require third-party products or subscriptions (for example, hosting, plugins, stock media, or advertising spend). Unless we agree otherwise in writing, these costs are your responsibility and are billed separately or passed through to you.

5. Your Responsibilities

To help us deliver great work, you agree to:

  • Provide accurate, complete, and timely information, content, access, and approvals we reasonably need.
  • Respond to requests for feedback and sign-off within a reasonable time so projects stay on schedule.
  • Make sure any materials you give us (text, images, logos, data, and similar) are yours to use and do not infringe anyone else’s rights.
  • Use the Services and any deliverables lawfully and in line with these Terms.

Delays or incomplete information from your side may affect timelines and costs.

6. Intellectual Property

Our materials. The Website and all content we create for general use — including our methods, templates, tools, code libraries, and brand — remain our property or that of our licensors. Nothing in these Terms transfers ownership of those materials to you.

Your deliverables. Unless your Service Agreement says otherwise, final deliverables we create specifically for you (such as your finished website or marketing assets) become yours once we have received full payment for them. Until then, we retain all rights.

Your content. You keep ownership of the content, materials, and data you provide to us. You grant us a license to use them only as needed to deliver the Services.

Third-party and open-source components. Deliverables may include third-party or open-source components (for example, WordPress, plugins, fonts, or stock media) that are licensed, not owned. Your use of those components is subject to their own licenses.

Portfolio use. Unless you ask us in writing not to, we may display and describe work we have done for you in our portfolio, case studies, and marketing materials.

7. Confidentiality

Each of us may receive non-public information from the other. Both parties agree to keep such confidential information private and to use it only for the purpose of the engagement. This does not apply to information that is already public, independently developed, or required to be disclosed by law.

8. Privacy and Data

We collect and use personal information to operate our Website and deliver our Services. Depending on how you interact with us, this may include your name, phone number, email address, booking details, payment details, and other business-related information you provide.

We collect this information through channels such as our Website forms (built with WordPress and Gravity Forms), booking and CRM workflows (GoHighLevel), and payment processing (Stripe). We also use tools that help us operate and improve our business, which may include GoHighLevel CRM, Stripe, Google Analytics, Zoho, WordPress, and Gravity Forms. These providers process data on our behalf under their own terms and safeguards.

Our full Privacy Policy explains what we collect, how we use it, who we share it with, and your choices. Please review it at https://relishstudio.com/privacy-policy. By using the Website and Services, you also agree to our Privacy Policy.

9. SMS / Text Messaging Terms (A2P 10DLC)

This section describes how our text messaging program works. It applies to anyone who provides a mobile phone number and agrees to receive text messages from Relish Studio.

Consent to receive messages. By providing your mobile phone number to Relish Studio — for example, through a Website form, a booking, or a written request — and by opting in where prompted, you agree to receive text (SMS/MMS) messages from us at the number provided. Consent to receive marketing or promotional text messages is not a condition of purchasing any goods or services.

Types of messages. Depending on your relationship with us, messages may include appointment and booking confirmations and reminders, account and project updates, customer care and support replies, conversational messages, and — if you have opted in — occasional marketing or promotional messages about our Services.

Message frequency. Message frequency varies based on your interactions with us.

Costs. Message and data rates may apply. Relish Studio does not charge for the messages themselves, but your mobile carrier’s standard messaging and data rates may apply. Check with your carrier for details about your plan.

How to opt out. You can cancel the SMS service at any time by replying STOP to any message you receive from us. After you reply STOP, we will send one final message to confirm that you have been unsubscribed. You will no longer receive text messages from that program unless you opt in again. You may also contact us at [email protected] or 303.825.4441 to be removed.

How to get help. Reply HELP to any message for assistance, or contact us directly at [email protected] or 303.825.4441.

Carriers. Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless service provider and is not guaranteed.

Supported carriers. Our messaging program is generally supported by major U.S. wireless carriers. Carrier participation may change without notice.

Privacy and no sharing of mobile opt-in data. We respect your privacy. No mobile information (including your phone number and SMS consent) will be shared with or sold to third parties or affiliates for their own marketing or promotional purposes. Information may only be shared with service providers (such as our messaging platform, GoHighLevel) that help us operate the text messaging program, and only as needed to deliver messages you have asked to receive. Text messaging originator opt-in data and consent are not shared with any third parties for marketing purposes. For more detail on how we handle your information, see our Privacy Policy.

10. Acceptable Use

When using our Website and Services, you agree not to:

  • Break any applicable law or regulation.
  • Infringe the intellectual property or privacy rights of others.
  • Upload or transmit viruses, malicious code, or harmful material.
  • Attempt to gain unauthorized access to our systems, accounts, or data.
  • Interfere with or disrupt the Website, Services, or servers.
  • Use the Website or Services to send spam or unlawful marketing.

We may suspend or end your access if you violate these Terms.

11. Third-Party Services and Links

Our Website and Services may rely on or link to third-party platforms and tools — for example, GoHighLevel, Stripe, Google Analytics, Zoho, WordPress, and Gravity Forms. We do not control these third parties and are not responsible for their content, availability, performance, or practices. Your use of a third-party service is governed by that provider’s own terms and privacy policy.

12. Disclaimers

We deliver our Services with professional care and skill. However, marketing involves many factors outside our control.

No guaranteed results. We do not promise or guarantee any specific outcome, ranking, traffic level, lead volume, revenue, or return on investment. Marketing results depend on market conditions, your industry, your own actions, and other factors we cannot control.

“As is” website. Except as expressly stated in a Service Agreement, the Website and Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

13. Limitation of Liability

To the fullest extent permitted by law:

  • Relish Studio will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to the Website or Services.
  • Our total liability for any claim relating to the Services will not exceed the amount you paid us for the specific Services giving rise to the claim during the three (3) months before the event that caused the claim.

Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless Relish Partners LLC and its owners, employees, and contractors from any claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Services, your content or materials, or your violation of these Terms or of any law or third-party right.

15. Term and Termination

These Terms apply while you use the Website or Services. Termination of any specific engagement is governed by your Service Agreement. On termination, you remain responsible for paying for all work performed up to the termination date. Sections that by their nature should survive — including payment obligations, intellectual property, confidentiality, disclaimers, limitation of liability, and indemnification — will continue to apply after termination.

16. Changes to These Terms

We may update these Terms from time to time. When we do, we will change the “Last updated” date above and post the revised version on this page. Significant changes may also be communicated directly. Your continued use of the Website or Services after changes take effect means you accept the updated Terms.

17. Governing Law

These Terms are governed by the laws of the State of Colorado and applicable United States federal law, without regard to conflict-of-law rules. Any dispute relating to these Terms or the Services will be handled in the state or federal courts located in Colorado, and you consent to their jurisdiction, unless your Service Agreement states otherwise.

18. General

Entire agreement. These Terms, together with any applicable Service Agreement and our Privacy Policy, make up the entire agreement between you and Relish Studio regarding the Website and Services.

Severability. If any part of these Terms is found unenforceable, the rest remains in effect.

No waiver. If we do not enforce a provision, that does not waive our right to enforce it later.

Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.

19. Contact Us

If you have any questions about these Terms, please reach out:

Relish Partners LLC (Relish Studio)
516 S Beaver Creek Rd, Black Hawk, CO 80422
Email: [email protected]
Phone: 303.825.4441
Website: https://relishstudio.com

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