WordPress Website Maintenance Plans

Would you like someone to take the recurring chores of your WordPress website maintenance off your hands? We can help!

Monthly WordPress Website Maintenance

Let us manage your website maintenance while you focus on your business. WordPress software updates are a must—they help protect you and your business from malicious actors, keep systems running smoothly, and provide you with peace of mind knowing that your site is up-to-date. Every maintenance plan includes uptime monitoring and performance enhancements so your customers get the best possible experience interacting with your online presence.

Chores Suck

Tired of dealing with WordPress updates, security patches, and maintenance headaches? Let us handle the technical chores while you focus on your business. Our WordPress maintenance service takes care of all the behind-the-scenes work, keeping your website secure, updated, and running smoothly.

Maintenance Plans For All Sizes

Whether you have a small business website or a larger corporate website running WordPress and need to keep it running smoothly, we can help. Our Basecamp plan is a great solution for most small- to medium-sized businesses seeking monthly updates and check-ins. Looking for additional priority support and some monthly dev time? Check out our Ascend maintenance plan. For those looking for more frequent support, our Apex plan is a fantastic solution.

Preventative Website Care

WordPress is pretty secure out of the box. That doesn’t mean hacks don’t happen. Not updating WordPress and plugins, weak passwords, holes in plugins, zero-day exploits, insecure hosting – all things that can lead to your site getting hacked. And fixes can be costly. Our WordPress maintenance service helps mitigate hacks and, if they happen, we can get your site back up and running quickly.

Basecamp Plan

Our core WordPress maintenance covers the routine monthly WordPress and plugin updates with additional security measures.

$200 / month

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  • Monthly backup before updates
  • Apply pending updates to WordPress, theme, and plugins
  • Firewall to block malicious requests
  • Brute force login protection
  • Malware scan
  • Priority hack recovery plus first 30 minutes free, then $180 / hour.

Ascend Plan

Our core maintenance with performance enhancements that help speed up your business’s website for better user experience.

$500 / month

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  • + All services from Base Camp
  • Agency rate discount
  • Malware removal discount
  • Priority hack recovery plus first 60 minutes free, then $150 / hour
  • Included monthly development time: 2 hours

Apex Plan

All the maintenance benefits we offer with an additional two (2) free hours of development time to offload additional website tasks to us.

$1000 / month

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  • + All services from Ascend
  • Priority hack recovery plus first 90 minutes free, then $150 / hour
  • Included monthly development time: 4 hours

Need a custom plan?

If your business website has additional needs not covered by our current plans, we can help.

Compare Our Plans Base Camp
$200 / month
Ascend
$500 / month
Apex
$1000 / month
Monthly Backups
WordPress Core and Plugin Updates
Post Update Website Check
Malware and Spam Scan
Secure Certificate Check (SSL)
Firewall Setup & Login Protection
Priority Hack Recovery 30 minutes 60 minutes 90 minutes
Performance Enhancements & Image Optimization    x
Agency Rate Discount x $150/hour $150/hour
Included development hours per month    0 2 4
  Base Camp
$200 / month

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Ascend
$500 / month

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Apex
$1000 / month

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  1. Disclaimer: While regular WordPress and plugin software updates coupled with firewall protection and malware scans are a solid defense against a broken and infected website, they are not a 100% guarantee.

Frequently Asked Questions

How does on-boarding work?

On-boarding is relatively easy and we only need a few items to get started:

  1. Access to your hosting account where the website lives.
  2. An account created for us in your WordPress website with Administrator privileges.
  3. After we have access, we’ll configure the necessary tools to monitor your website and that’s when the routine maintenance begins.

What are your hours of operation and response times?

Our US business hours are Monday through Friday, 8am – 5pm MT. We answer requests as soon as possible and attempt to remedy issues within 1-2 business days.

For 24/7 support, we recommend hosting at WP Engine because they’re staffed with great round-the-clock live support and their hosting infrastructure is tuned for WordPress performance and security.

Can we cancel the maintenance contract at any time?

Certainly! We do not require a fixed amount of months for our monthly maintenance services and you can cancel at any time. If you cancel mid-month, you will be charged for that whole month, so give us a little heads up before cancelling to prevent that.

Use our support@relishstudio.com for assistance.

Do you offer refunds on your WordPress maintenance services?

We do not offer refunds. Plans are billed monthly and you can cancel at any time.

Use our support@relishstudio.com for assistance.

Why aren’t performance enhancements part of the Basecamp plan?

Performance enhancements are achieved via one or more plugins. These plugins are usually safe to run in most WordPress websites. However, they can cause unintended and difficult to debug issues which is why we need to treat them with extra care. Note: The extent to which performance improvements can be implemented is dependent on the individual website; some websites don’t play well with performance plugins, for instance.

Do you utilize a safe update system with visual verification?

The site is spot checked after updates. Testing the site in a staging environment and then redoing those same updates in production would increase costs.

How are off-schedule security updates handled?

Depending on severity of a security vulnerability in a plugin and WordPress along with the notice of that security vulnerability via third-party systems, we will take care of the update outside the default monthly update process.

Do you offer protection against contact form spam?

This is not included in the regular maintenance plan. We can help setup Google reCAPTCHA or implement a service like Akismet if the website has a subscription for such services.

Do you offer protection against unwanted bots/crawlers from accessing the site?

This is not included in the regular maintenance plan. The security measures we implement have the ability to mitigate some bots/crawlers and we can enable that functionality. A better defense is to use a security-minded hosting company like WP Engine, or services like Cloudflare’s bot protection.